Hi Leah, just left you a voicemail to try helping you. All looks ok on the servers here. Please text us or call if you're still hitting a snag. Best Joey

Hi Augustina! No worries - check your email for an email that has the links to the Sample Schedules and other items mentioned. ALSO - be sure to take note of the other other bonus videos in the playlist right under the main ones. You'll see those mentioned in the Sample Schedules too :-) BEST ~Joey

Looks like you may have found it :-) Let me know if I'm mistaken, Linda. ~Joey

Pleasure!

Hi Nati - I see you have full access to Naked Beauty/SYMULAST Method - But for the 2-Weeks Free of Total-Access to all programs, etc - you didn't finish step 2 which is entering your cc info, so that if you choose to keep your discounted Total-Access to the entire platform after the first 2 weeks - you just roll right into it without having to re-register and enter cc info, etc. It cuts down on admin issues too :-) Most people are keeping Total-Access after the 2-Weeks Free, because it really is an awesome value. See you inside! ~Joey

Hi Elizabeth! no need to be confused. Just looks like you missed one of the steps in the login email. After you login, be sure to enter NAKED into the program search box. Once you do that - your Naked Beauty/SYMULAST Method program VIDEO playlist appears and you're up and running :-) If any more snags or questions, just post in the private group chat and we can help you there no probs :-) Keep me posted on your success! ~Joey

Need more details... Not sure exactly what you need/can't find...Are you able to post this Q in the private facebook group?

Hi Katherine! It's in the pdf's that came to you via email with the other pdf's of the program, on the day you signed up (it's not a video routine). Let me know you found them! :-)

Hi Alexia, 1 - the Sample Schedules provide you with examples of how you can fit them into your weekly fitness schedule. And this can change week to week. So yes - you can do the various parts on different days, if that works best for your schedule in certain weeks. 2 - The NB program is in the Sample Schedules for people who want to keep that as part of their overall exercise plan, especially if 'cellulite' is a prime target to fix. 3 - I highly recommend getting a ball or one of these: https://amzn.to/2YvqqMC - not just for that one exercise - but there are so many great things you can do for your body with one of them. 4 - for replacement exercises, the best substitute method is to pick 2 other exercises that you like and put them in place of those 2 that you will take out. Make sense? :-) ~J

Hi Chandra! This info is in the email(s) you rcvd the day you signed up. When you login, enter NAKED in the search-box to pull up your program. And the links to the pdf's are also in the first email(s) you rcvd. Let me know you are good to go! ~J :-)